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Guided AB-730 Domain 1
Domain 1 — Module 2 of 6 33%
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AB-730 Study Guide

Domain 1: Understand Generative AI Fundamentals

  • Welcome to Copilot: AI at Work Free
  • Copilot Across Your M365 Apps Free
  • How Context Shapes Copilot's Answers Free
  • Chat vs Agents: Two Ways to Work Free
  • Data Safety, Privacy & AI Risks Free
  • Verifying AI Outputs: Your Quality Check Free

Domain 2: Manage Prompts and Conversations by Using AI

  • Crafting Effective Prompts Free
  • Referencing the Right Resources Free
  • Saving and Sharing Prompts
  • Scheduling Prompts That Run Themselves
  • Managing Your Copilot Conversations
  • Agent Store vs Building Your Own
  • Building Your First Agent
  • Configuring and Sharing Agents

Domain 3: Draft and Analyze Business Content by Using AI

  • Creating Documents and Communications
  • Working with Existing Documents
  • Moving Insights Between M365 Apps
  • Copilot in Meetings: Before, During & After
  • Copilot Pages: Your Collaboration Canvas
  • Copilot Memory and Instructions
  • Exam Prep: Scenario Capstone

AB-730 Study Guide

Domain 1: Understand Generative AI Fundamentals

  • Welcome to Copilot: AI at Work Free
  • Copilot Across Your M365 Apps Free
  • How Context Shapes Copilot's Answers Free
  • Chat vs Agents: Two Ways to Work Free
  • Data Safety, Privacy & AI Risks Free
  • Verifying AI Outputs: Your Quality Check Free

Domain 2: Manage Prompts and Conversations by Using AI

  • Crafting Effective Prompts Free
  • Referencing the Right Resources Free
  • Saving and Sharing Prompts
  • Scheduling Prompts That Run Themselves
  • Managing Your Copilot Conversations
  • Agent Store vs Building Your Own
  • Building Your First Agent
  • Configuring and Sharing Agents

Domain 3: Draft and Analyze Business Content by Using AI

  • Creating Documents and Communications
  • Working with Existing Documents
  • Moving Insights Between M365 Apps
  • Copilot in Meetings: Before, During & After
  • Copilot Pages: Your Collaboration Canvas
  • Copilot Memory and Instructions
  • Exam Prep: Scenario Capstone
Domain 1: Understand Generative AI Fundamentals Free ⏱ ~12 min read

Copilot Across Your M365 Apps

Copilot works differently in Word, Excel, PowerPoint, Outlook, Teams, and Chat. Learn what each app's Copilot can do — and what it can't.

One Copilot, many talents

☕ Simple explanation

Think of Copilot like a Swiss Army knife.

The knife is the same, but you pull out a different tool depending on the job. In Word, Copilot is a writing partner. In Excel, it’s a data analyst. In Teams, it’s the colleague who takes perfect meeting notes.

Same AI brain, different superpowers — depending on which app you’re in. The exam tests whether you know which app to use for which task.

Microsoft 365 Copilot adapts its capabilities to the context of each application. The underlying LLM is the same, but the prompts Copilot generates internally, the data it accesses, and the outputs it produces all change based on the app you’re using.

In Word, Copilot accesses the current document plus referenced files. In Excel, it accesses the active workbook’s data. In Teams, it accesses meeting transcripts and chat history. In Copilot Chat (the standalone experience), it can query across ALL your M365 data via Microsoft Graph.

The exam expects you to match business tasks to the right Copilot surface. Understanding the boundaries of each app’s Copilot is essential.

Copilot in each app

What Copilot does in each Microsoft 365 app
AppWhat Copilot DoesBest For
WordDraft, rewrite, summarise, change tone, expand/shorten textCreating documents, rewriting content, generating summaries
ExcelAnalyse data, generate formulas, create charts, highlight trends, sort/filterData analysis, finding patterns, creating visualisations
PowerPointCreate presentations from prompts or documents, add slides, redesign layoutsBuilding slide decks quickly, transforming documents into presentations
OutlookDraft replies, summarise email threads, coach tone, generate email from notesEmail management, writing professional responses, catching up on long threads
TeamsSummarise meetings, catch up on chats, list action items, recap missed callsMeeting productivity, chat catch-up, action tracking
Copilot ChatCross-app queries, search across ALL M365 data, compare information from multiple sourcesFinding information scattered across apps, big-picture questions

App-by-app breakdown

Word — your writing partner

Copilot in Word helps you create, edit, and transform written content:

  • Draft from scratch: “Write a project proposal for our new customer onboarding programme”
  • Rewrite: Select a paragraph → “Make this more concise and professional”
  • Summarise: “Summarise this 20-page report in 5 bullet points”
  • Change tone: “Rewrite this email draft to sound more formal”
💡 Real-world: Ava drafts a campaign brief

Ava at BrightLoop needs a campaign brief for a new client. Instead of starting from a blank page, she opens Word and tells Copilot:

“Draft a digital marketing campaign brief for a sustainable fashion brand. Include sections for objectives, target audience, channels, timeline, and KPIs.”

Copilot generates a structured brief in seconds. Ava then refines: “Make the tone more casual — this client is a startup, not a corporate.”

Time saved: What used to take 90 minutes now takes 15 — and the structure is better.

Excel — your data analyst

Copilot in Excel works with your spreadsheet data to surface insights:

  • Analyse: “What are the top 5 products by revenue this quarter?”
  • Formulas: “Add a column that calculates the percentage change month-over-month”
  • Charts: “Create a bar chart comparing Q1 vs Q2 sales by region”
  • Highlight: “Highlight any expenses over $10,000 in red”

Important: Copilot in Excel works best when your data is in a Table (not just a range of cells). Format your data as a table first for best results.

PowerPoint — your presentation builder

Copilot in PowerPoint creates visual presentations from your input:

  • From a prompt: “Create a 10-slide presentation about our Q3 marketing results”
  • From a document: “Turn this Word document into a slide deck”
  • Add slides: “Add a slide comparing competitor pricing”
  • Redesign: “Make this slide more visual with icons and less text”

Outlook — your email assistant

Copilot in Outlook handles email management and composition:

  • Draft: “Write a follow-up email to the client about the contract renewal”
  • Reply: “Draft a polite decline to this meeting invitation”
  • Summarise threads: “Summarise this 30-email thread — what decisions were made?”
  • Coaching tips: Copilot provides automatic coaching on clarity, sentiment, and tone when drafting emails
💡 Real-world: Jordan catches up on email

Jordan at Peak Solutions returns from a 3-day sales conference to 200+ emails. Instead of reading each one, Jordan opens Outlook and asks Copilot:

“Summarise all emails from the past 3 days. Group by client name. Flag anything that needs my response today.”

Copilot identifies 8 emails requiring action, groups the rest by client, and highlights one urgent contract question from Raj.

Teams — your meeting companion

Copilot in Teams focuses on meetings and conversations:

  • During meetings: “What’s been discussed so far?” or “List any action items mentioned”
  • After meetings: “Summarise this meeting” → recap with decisions and follow-ups
  • Chat catch-up: “What did the marketing team discuss while I was away?”
  • Missed meetings: “What happened in the standup I missed this morning?”

Exam tip: Copilot in Teams requires meeting transcription to be enabled. If transcription is off, Copilot can’t summarise meetings.

Microsoft 365 Copilot Chat — your cross-app search engine

Microsoft 365 Copilot Chat (at m365copilot.com, in Teams, or in the M365 app) is the most powerful surface because it searches across everything:

  • Cross-app queries: “What’s the latest on Project Phoenix? Check emails, Teams chats, and SharePoint files”
  • People insights: “What has Sarah been working on this week?”
  • Comparisons: “Compare the budget from the Q2 report with the Q3 forecast spreadsheet”

This is also where you’ll find Researcher and Analyst — specialised agents that help with in-depth research and data analysis (these require a Microsoft 365 Copilot license).

Important distinction: There are two tiers of Copilot Chat. The free tier (included with M365 subscriptions) is grounded in web data only — it cannot search your work files, emails, or chats. The licensed tier (Microsoft 365 Copilot add-on) adds full Microsoft Graph access to your organisational data. The cross-app capabilities described above require the licensed tier.

Choosing the right Copilot surface

TaskBest App
Draft a report from scratchWord
Analyse quarterly sales dataExcel
Create a client presentationPowerPoint
Reply to a customer emailOutlook
Catch up on a meeting you missedTeams
Find information across multiple appsCopilot Chat
Research a topic in depthCopilot Chat (Researcher)

🎬 Video walkthrough

🎬 Video coming soon

Copilot Across Your M365 Apps — AB-730 Module 2

Copilot Across Your M365 Apps — AB-730 Module 2

~10 min

Flashcards

Question

What does Copilot do in Excel?

Click or press Enter to reveal answer

Answer

Analyses data, generates formulas, creates charts, highlights trends, and helps sort/filter — all working with the data in your current workbook. Works best when data is formatted as a Table.

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Question

What is Copilot Chat?

Click or press Enter to reveal answer

Answer

The standalone Copilot experience (m365copilot.com, Teams, or M365 app) that can search across ALL your Microsoft 365 data — emails, files, chats, calendar — via Microsoft Graph. It's the most powerful Copilot surface for cross-app queries.

Click to flip back

Question

What are Researcher and Analyst in Copilot?

Click or press Enter to reveal answer

Answer

Specialised agents available in Microsoft 365 Copilot Chat (licensed tier). Researcher helps with in-depth research using web and work data. Analyst focuses on data analysis and visualisation. Both require the Microsoft 365 Copilot license — they are not available in the free Copilot Chat tier.

Click to flip back

Knowledge Check

Knowledge Check

Marcus at Horizon Logistics needs to catch up on a supply chain meeting he missed yesterday. Which Copilot surface should he use?

Knowledge Check

Ava needs to turn a 15-page marketing strategy document in Word into a slide deck for a client presentation. What's the MOST efficient approach?

Knowledge Check

Dana at Oakfield Healthcare wants to find out what decisions were made about the new employee benefits package across emails, Teams chats, and SharePoint documents. Which Copilot surface is BEST for this?


Next up: Not all Copilot answers are equal. Learn how the context you provide — your files, web data, and which app you’re in — shapes the quality of Copilot’s responses.

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Welcome to Copilot: AI at Work

Next →

How Context Shapes Copilot's Answers

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