Membership, Roles & Team Settings

Managing the people in your teams

Team roles

Team role permissions

Feature	Owner	Member	Guest
Add/remove members	Yes	No	No
Edit team settings	Yes	No	No
Create channels	Yes	If allowed in settings	No
Delete channels	Yes (any channel except General)	Only channels they created	No
Add tabs and apps	Yes	If allowed in settings	No
Post messages	Yes	Yes	If allowed in guest settings
Delete the team	Yes	No	No
Create private channels	Yes	If allowed by policy	No

Best practice: Every team should have at least two owners — if the sole owner leaves the company, the team becomes ownerless and harder to manage. The exam tests this.

Managing membership at scale

Method	Best For
Teams admin center	Individual team management, troubleshooting
Teams client	Owners managing their own teams
Dynamic membership (Entra ID)	Auto-add users based on attributes (e.g., department = Finance)
PowerShell	Bulk operations across many teams

Dynamic membership is powerful for large organisations. The team membership automatically updates when users join or leave a department:

• Requires Entra ID Premium P1
• Configured via Entra ID → Groups → Dynamic membership rules
• Example rule: user.department -eq "Finance" → all Finance staff are auto-added

Team settings

Team-level settings are managed by owners (or admins in the admin center):

Setting	What It Controls
Team privacy	Public (anyone can join) or Private (invitation only)
Member permissions	Can members create/update/delete channels? Add/remove apps?
Guest permissions	Can guests create/update/delete channels?
@mentions	Allow @team and @channel mentions
Fun stuff	GIFs, stickers, memes, custom memes
Tags	Who can manage tags (owners only, or owners + members)

Sensitivity labels for teams

When a sensitivity label is applied to a team, it can enforce:

• Privacy: Force public or private
• Guest access: Allow or block
• External sharing: Control SharePoint sharing level
• Conditional Access: Require specific access conditions

The label is selected when creating or editing the team (if mandatory labelling is configured).

Frontline teams

Frontline workers (retail, healthcare, manufacturing, hospitality) have different needs from knowledge workers:

Frontline-specific features

Feature	Purpose
Shifts	Schedule management — create, publish, and swap shifts
Tasks	Assign and track tasks for frontline staff
Approvals	Simple approval workflows (time-off, expenses)
Walkie Talkie	Push-to-talk communication over Teams (replaces physical radios)
Praise	Peer recognition for frontline workers

Deploying frontline teams

The Teams admin center has a Frontline deployment wizard:

1. Choose locations (sites, stores, hospitals)
2. Select a team template (Frontline Worker template)
3. Assign managers and workers
4. Pin frontline apps (Shifts, Tasks, Walkie Talkie)
5. Deploy — teams are created with the right structure and apps

Scenario: Kofi deploys frontline teams for campus security

Harbour University’s 500 campus security staff work in shifts across 3 campuses. Kofi deploys frontline teams:

Team structure:

• “Campus Security — North” (150 staff)
• “Campus Security — Central” (200 staff)
• “Campus Security — South” (150 staff)

Configuration:

• Template: Frontline Worker (Shifts + Tasks + Walkie Talkie pinned)
• Policy package: Frontline Worker (simplified messaging, calling enabled)
• Privacy: Private (security-sensitive)
• Dynamic membership: Based on department = “Security” AND location = “North/Central/South”

Result: Security staff open Teams on their mobile, see their shift schedule, receive task assignments (“patrol Building 4 at 10pm”), and use Walkie Talkie for instant voice communication — all without learning complex Teams features.

🎬 Video walkthrough

🎬 Video coming soon

Membership, Roles & Team Settings — MS-700 Module 15

Membership, Roles & Team Settings — MS-700 Module 15

~9 min

Flashcards

Question

What are the three team roles in Teams?

Click or press Enter to reveal answer

Answer

Owner (full control — settings, membership, deletion), Member (participate, create channels if allowed), Guest (external user, limited permissions). Every team should have at least two owners.

Click to flip back

Question

What is dynamic team membership?

Click or press Enter to reveal answer

Answer

Auto-adds/removes users based on Entra ID attributes (e.g., department, location). Requires Entra ID Premium P1. Example: all users where department = Finance are automatically added to the Finance team.

Click to flip back

Question

Name three frontline-specific Teams features.

Click or press Enter to reveal answer

Answer

1. Shifts (schedule management), 2. Tasks (task assignment and tracking), 3. Walkie Talkie (push-to-talk voice communication). Also: Approvals, Praise, and simplified app pinning via frontline deployment.

Click to flip back

Knowledge Check

Knowledge Check

The Finance team at Pinnacle Corp has one owner who is leaving the company next week. What should Tara do BEFORE the owner departs?

ANothing — the team will continue to function without an ownerBAdd at least one more owner to the team to ensure management continuityCConvert the team to a public team so anyone can manage itDArchive the team since the owner is leaving

Check Answer

Knowledge Check

Kofi wants campus security staff to automatically join the correct security team based on their location attribute in Entra ID. What does he need?

AA Teams policy that auto-assigns users to teamsBDynamic membership rules in Entra ID with an Entra ID Premium P1 licenceCPowerShell scripts that run daily to sync membershipDSchool Data Sync configured for security staff

Check Answer

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Next up: Channel Types & Policies — standard, private, and shared channels: when to use each, plus how to manage channel creation and sharing policies.